Shipping policy

Fabrication Timings

The products are all made to order and by hand, to make the design can take up to 20 business days and will then be sent in order of entry of orders. In seasons of high demand such as new collection launches or seasonal peaks like Christmas, it may take 7 business days longer.

 

If a product has a higher processing time than the one indicated above, it will be indicated that these timings will vary in the product description.

 

Shipping Process

When the order is sent, the customer will recieve an email with tracking information from the shipping company. Here are the shipping timings below:

 

 

Spain

Delivery method	Rate	Delivery time
Correos express 24h*	4.90€	1 - 2 working days

 

Only shipping available to Iberia peninsula and Balearic Islands.

International

The international delivery price can vary according your country.

If you are not based in the EU (European Union), you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country.

You should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

 

Delivery method	Country	Rate	Delivery time
DHL express	United Kingdom	14.90€	48 - 72 hours

 

UK Free shipping for all orders over 200€

 

Countries	Rate	Delivery time
France, Monaco, Belgium, Luxembourg, Netherlands, Germany, Austria, Denmark, Italy, Slovenia, Slovakia, Finland, Hungary; Poland, Czech Republic, Sweden; Ireland, Bulgaria; Estonia, Latvia, Lithuania, Romania, Greece, Malta, Cyprus, Northern Ireland**	10,90€	DHL Express Europe: 48-72h*
USA, Norway, Switzerland	15,90€	DHL Express: 48-72h**
China, Australia, Brazil, Argentina, Mexico, Peru, Chile, Japan, South Korea, Arab Emirates, Qatar, etc. ***	16,90€	DHL Express: 5 - 8 days**

 

* The shipping time doesn't include the time of preparation of the order.

All costs generated from rejection of orders (shipping costs, customs fees or tax generated on the way to the destination and back) will fall solely on the customer and will be deducted from the amount to be returned. 

FREE SHIPPING

Spain: Free shipping for all orders over 70€.

UK Free shipping for all orders over 200€.

**Free shipping for all orders over 140€.

***Free shipping for all orders over 200€.

The free shipping is applied over price of the products.

If the package is returned for any reason, the recipient will pay the cost of the return shipping with all other additional charges that can be made due to this.