Contact
We have time for you.
Someone here reads every message, and tend to answer within 24 working hours. Before you write, three things people ask us most — the answer may already be below.
Before you write
The three we get most
Where is my order?
Pieces are made after the collection closes, so it takes up to 20 working days — a few more in very busy periods. It ships by DHL Express and you will recieve an email with the tracking once it leaves our studio, so check that inbox first.
If you write to us, tell us the email you used to order or your order number starting with LV-. That is how we find your order in a second.
How do I clean my piece?
A soft, dry, clean cloth. Nothing else.
Keep it away from water, perfume, cosmetics, lotions, alcohol, body oils and sweat — all of them damage acrylic. Store it in the box it came in.
It arrived damaged. What now?
Write to us within 24 to 48 hours of getting it, with a photo, and we sort it out. Use the form below.
Work with us
Want to be part of our team?
This is a studio where something drawn on paper on Monday can be hanging round someone's neck by Friday. Forty colours, seventy pieces, a laser-cut machine called Bertha Sparkles and a lot of internal creative debate to get the piece perfect.
If that is where you want to be, send your CV and your portfolio and tell us what you would like to make. We read all of them, even when there is nothing open.
