Refund policy

RETURN POLICY

No refunds or returns will be allowed.

The only reason to return the amount of money of a product is if the customer doesn't receive the product.

The customer has to contact in 24-48 hours after shipment receipt if he or she has any problem. We'll try to resolve it as soon as possible, please contact us to care@lavidriola.com.

Earrings and masks may not be exchanged or returned due to hygiene issues, as regards custom products and due to the fact of being customised, these items cannot be exchanged or returned.

CANCEL ORDERS

Cancellations will not be allowed.