Terms and Conditions

IN GENERAL

The customer has to know, in the moment he/she makes the order, the specific conditions of sale shown by the screen (name, price, components, weight, quantity, colour, product details,…, etc.) and the customer declares accepting the conditions expressively without reservation.

The order and the customer confirmation materialize full and complete acceptance about specific conditions of sale, only applicable to the order.

The owner of the domain web is La Vidriola SC, with legal address on C/ Salelles 2, 1º pta 4, C.I.F. number: J98940349. Contact email: hola@lavidriola.com from the website.

PRICE

The prices published in www.lavidriola.com are in Euros (€) and they are valid except typing mistake. Prices VAT included. Any change in VAT will be modified automatically in product prices of sale in www.lavidriola.com.

Tickets discount are allowed. They are unique and nontransferable. Only a voucher number and a customer for each order.

PRODUCT

The products are limited in www.lavidriola.com. La Vidriola could modify the stock of the products. These products are shown in photographs with an indicative order to the customer and they are not a commitment for www.lavidriola.com.

SALES POLICY

These are the policies about sales on www.lavidriola.com

DELIVERY

The preparation time of the products is six working days and this time could change in sale period or Christmas.

Spain

We arrived around the world. Our rate delivery is:

Delivery method Rate Delivery time
Correos express 24h* 4.90€ 1 – 2 working days

International

The international delivery price can vary according to the product’s weight.

If you are not based in the EU (European Union), you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country.

You should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Countries Weight Rate Delivery time
France, United Kingdom, Monaco, Belgium, Luxembourg, Netherlands, Germany, Austria, Denmark, Italy, Slovenia, Slovakia, Finland, Hungary; Poland, Czech Republic, Sweden; Ireland, Bulgaria; Estonia, Latvia, Lithuania, Romania, Greece, Malta, Cyprus and Rusia. ** 0-50 g 4,75€ 5 – 20 working days
51-100g 5,5€ 5 – 20 working days
101-500g 9,5€ 5 – 20 working days

 

Countries Weight Rate Delivery time
USA, China, Australia, Brazil, Argentina, Mexico, Peru, Chile, Japan, South Korea, Arab Emirates, Qatar, etc. *** 0-50 g 4,75€ 10 – 25 working days
51-100g 6,40€ 10 – 25 working days
101-500g 12,90€ 10 – 25 working days

FREE SHIPPING

*Free shipping for all orders over 60€

**Free shipping for all orders over 90€

*** Free shipping for all orders over 150€

The free shipping is applied over price of the products.

RETURN POLICY

The only reason to return the amount of money of a product is:

-if the customer doesn´t receive the product, shipping problems

The customer has to contact in 4 days (maximum) after shipment receipt, return the product to the same address from La Vidriola sent the product.

La Vidriola will return back your money or will send a voucher for the next purchase in www.lavidriola.com.

CANCEL ORDERS

The customer can cancel an order without extra cost if La Vidriola has not shipped the product. If La Vidriola has already shipped the product, and the customer wants to cancel the order, has to pay the shipping price and the return shipping price.

PAYMENT METHODS

La Vidriola accept these payment methods:

-VISA, MASTERCARD, MAESTRO, AMERICAN EXPRESS

-Paypal

INTELLECTUAL PROPERTY

The customer recognizes the copyright and the rest of intellectual property rights that belong to us about all the materials and contents of this web page, to us or those who grant us the license.

You can contact with us in hola@lavidriola.com to ask for permission to utilize some of these materials or contents, and then you need our express authorization or those who grant us the license.

PRIVACY POLITYCS

LA VIDRIOLA Online Shop will never make your personal details available to other companies for marketing purposes. We will keep a record of your address details with the intention of sending your order.

Information you enter into our registration forms may be collected and stored briefly by us so that we may contact you in relation to the nature of your attempted transaction, even if you do not confirm the transaction. This may be used to send operational emails to enquire as to why the purchase was not completed.

APPLICABLE LEGISLATION

These Terms shall be governed by and construed in accordance with Spanish Law and agree to submit to the exclusive jurisdiction of the Spanish courts.